Customer Service

Terms & Conditions

By purchasing any product (Software) from BubbleShop Store you agree to the following (Agreement):
BubbleShop is the copyright holder of the Software. The Software or a portion of it is a copyrightable matter and is liable to protection by the law. Any activity that infringes terms of this Agreement violates copyright law and will be prosecuted according to the current law. We reserve the right to revoke the license of any user who is holding an invalid license. You may not use any part of the code in whole or part in any other software or product or website. You may not give, sell, distribute, sub-license, rent, lease or lend any portion of the Software or Documentation to anyone. You may not place the Software on a server so that it is accessible via a public network such as the Internet for distribution purposes.

You are bound to preserve the copyright information intact, this includes the text/link at bottom of templates. We reserve the right to publish a selected list of buyers of our Software. We will not be liable to you for any damages (including any loss of profits/saving, or incidental or consequential) caused to you, your information and your business arising out of the use or inability to use this Software. We are not liable for prosecution arising from use of the Software against law or for any illegal use. If you fail to use the Software in accordance with the terms and conditions of this License Agreement, it constitutes a breach of the agreement, and your license to use the program is revoked. BubbleShop reserves the right to change this license agreement at any time and impose its clauses at any given time.
License agreement remains effective until terminated. We retain the right to terminate your license to use the Software at any time, if in its sole discretion, you are not abiding by the terms of the Agreement, including, but not limited to, obscuring or removing any link or copyright notice as specified in this agreement. You may terminate it at any time by destroying all copies of the Software. Termination of this Agreement does not bind us to return you the amount spent for purchase of the Software.

If you continue to use the Software after BubbleShop gives you notice of termination of your license, you hereby agree to accept an injunction to enjoin you from its further use and to pay all costs (including but not limited to reasonable attorney fees) to enforce our revocation of your license and any damages suffered by us because of your misuse of the Software.

Upgrades

We provide our customers with free upgrades of the product they buy, limited to the product version branch. It means, that buying a product version N.x gives right to receive free updates for the version brunch N. (N.x, N.x.x). After an update is available all buyers can download it from “Downloadable products” area when logged in. Besides, an email notification is sent stating new version availability.

Email Address

E-mail address must be valid because it will be used for communication purposes. It is strongly recommended to use the e-mail address associated with your company. Free emails can be used for registration and checkout process, but orders placed using free email service addresses will be checked more thoroughly and may take longer for activation as a result.

Download

All products are available for download since the payment has been accepted and verified. If you can’t download a product please check status of your payment via your account page.

License Agreement

By purchasing a single license of any BubbleShop software, you are free to use the software on an unique Magento project. It means that you can deploy it on several servers (development, staging, production) as soon as the Magento project is the same but you'll have to purchase the software again for each additional project. Note that developer license option allows unlimited installations and projects.

Refunds

Any software purchased on BubbleShop can be refunded if, and only if, the extension has not yet been downloaded. As soon as the extension has been downloaded, no refund can be requested to BubbleShop since there is no license key system or any source code protection. Our services include 3 months of free support and bug fixing since module purchase date. To ask for a refund please submit a request containing your Order ID. Please note, we do not provide money backs on installation and customization services.